What our customers say

Stories from trusted partners

NetSuite merchants share how AwaLabs helped them launch, rescue, and grow their SuiteCommerce stores.

In their own words

From full SuiteCommerce Advanced implementations to rescued projects, performance work, and Searchspring integrations: here is what our clients say about working with us.

  • Screens from the Matter Surfaces web store

    We recently had the pleasure of working with Awa Labs to build the new Matter Surfaces website using Suite Commerce. Their team took over our complex project mid-stream from another firm and did exceptional work in bringing it to successful completion. From the very beginning, their team demonstrated professionalism, expertise, and an unwavering commitment to delivering results.

    The project was in a challenged state when they stepped in: over budget, missed launch date, and with numerous unresolved issues. The Awa Labs team quickly assessed the situation, developed a clear action plan, refocused our efforts, and got to work without missing a beat. Their ability to adapt to the complexities of an inherited project and pick up where the previous firm left off was nothing short of remarkable.

    Throughout the process, their communication was excellent. They were true partners not only with us, but also with another consulting firm whom we had engaged to advise us on our SEO strategy. They were forthcoming with information and pragmatic guidance, met with us regularly, and were always available to answer questions or address concerns. Their collaborative approach and good counsel reassured our wary team and gave us confidence that we were in capable hands. What could have been a continuing source of stress instead became a confident march toward our goals under their guidance.

    The results speak for themselves. Awa Labs not only got us over the finish line but actually elevated the resulting product. They continually exceeded our expectations in terms of their proactive suggestions, quality of deliverables and attention to detail. Their innovative solutions based on a true mastery of Suite Commerce as well as practical recommendations made it clear that they genuinely cared about the success of our project.

    I would highly recommend Awa Labs to anyone seeking a reliable, collaborative, skilled, and results-driven consulting partner. Their dedication and expertise set them apart, and we are grateful for the outstanding work they did on behalf of Matter Surfaces.

    Thank you, Awa Labs, for turning a challenging situation into a success story!

    Mitra Morgan Mitra Morgan Chief Marketing Officer, Matter Surfaces
  • Screens from the 509 Inc. web store

    As a seasonal company we approached AwaLabs with an aggressive timeline for a full scale SuiteCommerce Advanced implementation and customization project.

    Not only did they deliver, but Awa exceeded our expectations at every stage. Their thorough project planning and firm commitment to timelines, combined with their extensive understanding of SuiteCommerce and NetSuite allowed them to not only bring our ideas to life, but also contribute ideas and solutions that have driven tremendous value.

    To 509, Awa is more than a development firm and functions as a true partner for our business

    Tom Delanoy Tom Delanoy Founder and CEO, 509 Inc.
  • Screens from the Eve Systems web store

    We asked AwaLabs to redesign our web shop checkout process within a tight timeframe. We were impressed, to say the least.

    AwaLabs does not only excel at their job, but are also passionate about what they do, and can be relied upon to meet and even beat deadlines.

    With their inspiring expertise, AwaLabs also provided valuable input during implementation to further refine our process and layouts.

    It goes without saying that we now work together on a regular basis to enhance our web shop and add new features

    Ina Hirsch Ina Hirsch Marketing Director, Eve Systems
  • Screens from the POS Supply Solutions web store

    AwaLabs has proven to be an extremely valuable partner in helping us reach our digital commerce goals.

    The breadth and depth of NetSuite/SuiteCommerce expertise they bring to the table have been remarkable, and allowed us in a short period of time to achieve lofty goals with regard to SEO and Site Performance optimizations.

    In a time of significant transition for us, AwaLabs' unique ability to diagnose and solve issues quickly has been a measurable revenue saver for our business.

    From project management, to design, to technical implementation - I can't say enough about how much we value the team at AwaLabs.

    Mark Fitzgerald Mark Fitzgerald COO, VP Digital Commerce, POS Supply Solutions
  • Screens from the Hammer Nutrition web store

    We were fortunate to be introduced to AwaLabs through the NetSuite team shortly after making the decision to migrate our business to this new ecosystem.

    The entire team at AwaLabs went above and beyond during the project, delivering two new SuiteCommerce Advanced powered websites on-time.

    In working with them, it quickly became clear that their entire team was knowledgeable and capable - handling the complexities of our project with ease.

    We hold AwaLabs in high regards as we continue our relationship with them as our SuiteCommerce Advanced partner.

    Vince Arnone Vince Arnone eCommerce Director, Hammer Nutrition
  • Screens from the Balaji Trading, Inc. web store

    AwaLabs has helped us accomplish so many tasks in a very limited time frame. We reached out to AwaLabs during a very critical state with our website not responding and other implementation partners leaving us hanging.

    The team at AwaLabs was able to immediately assist and go beyond what we agreed.

    Since then we have done tons of other projects to improve performance and enhance the features on our website.

    They have years of experiencing when it comes to NetSuite and SuiteCommerce Advanced development, they have guided me and completed the project as if it was their own website and ERP. I strongly recommend working with AwaLabs, you won’t regret it.

    Rohit Batta Rohit Batta Director, Balaji Trading, Inc.
  • Screens from the Depatie Fluid Power Company web store

    AwaLabs has been our go-to partner for increasing the functionality of our Suitecommerce Advanced website since its inception.

    I have yet to present the AwaLabs team with a challenge that they haven’t been able to solve and have grown to trust their recommendations implicitly.

    I appreciate their patience in the scoping process, commitment to providing solutions that are in the best interest of our business, and effectiveness in managing projects both on time and on budget.

    Not to be understated, they are also simply a great group of passionate individuals who are a pleasure to work with.

    Brandon Behrens Brandon Behrens Manager, Depatie Fluid Power Company
  • Screens from the Renew Co. web store

    For NHC, AwaLabs has drastically improved the performance of our SCA site.

    Working with them is great. Tasks are done on time, on budget, and accurately.

    The partnership with Awa continues to pay dividends for our business!

    Nicholas McCamey Nicholas McCamey Vice President of Technology, Renew Co.
  • Screens from the Applejack Wine & Spirits web store

    AwaLabs has been a trusted partner for us since we launched our new website.

    Responsive and nimble yet comprehensive in their approach and solutions.

    We have enjoyed working with their entire team and they have propelled our business forward through their recommendations and enhancements to our site.

    Tracy McInnes Tracy McInnes Chief Marketing Officer, Applejack Wine & Spirits
  • Screens from the One For Victory web store

    I hired AwaLabs to create our company's webshop and ensure that it configured seamlessly with the NetSuite platform.

    My team and I had an excellent experience working with them. AwaLabs clearly defined the scope of work needed, and communicated effectively throughout the process to ensure that we understood what was required of each of our team.

    She stayed within the original estimated price and impressed us with their dedication to the timeline. Our team does not have their technical knowledge, and we appreciated how they took a genuine interest in ensuring that we were trained in how to carry on with tasks on our own in the future.

    Our expectations were exceeded with her professionalism, expertise and fantastic service. We look forward to working with them again in the future.

    Gabrielle Galardo Gabrielle Galardo Chief Executive Officer, One For Victory
  • Screens from the Crazy Dental web store

    I recently had the pleasure of working with AWALabs for the implementation of Searchspring on our website, and I couldn't be more impressed with the results.

    From the beginning, AWALabs demonstrated a remarkable attention to detail. They meticulously fine-tuned our search bar to ensure it not only met but exceeded our expectations. The level of precision in their work truly made our website's search functionality impeccable.

    What stood out even more was their commitment to exceptional customer service. AWALabs went above and beyond to address our specific needs and concerns. Their responsiveness and willingness to accommodate our requests made the entire process smooth and enjoyable.

    The team at AWALabs proved to be true professionals, delivering on their promises and surpassing our expectations. If you're looking for a reliable partner for website optimization, especially in search functionality, AWALabs is the way to go. I highly recommend their services.

    Thank you, AWALabs, for your outstanding work and dedication to excellence!

    Kara Moran Marketing Director, Crazy Dental

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